DOOR GLASS DOES NOT REVERSE, EVEN WHEN ENCOUNTERING A FOREIGN OBJECT IN IT IS PATH [POWER WINDOW SYSTEM] - MAZDA CX-9 TC 2016

DOOR GLASS DOES NOT REVERSE, EVEN WHEN ENCOUNTERING A FOREIGN OBJECT IN IT IS PATH [POWER WINDOW SYSTEM]

id0903a0995100

Note

• Perform the following inspection for the power window system component parts of the windows where the door glass does not reverse, even when encountering a foreign object in its path.

Description	Door glass does not reverse, even when encountering a foreign object in its path.
Possible Causes	Automatic window return range did not reset after battery disconnection.

Diagnostic procedure

STEP	INSPECTION		ACTION
1	VERIFY CUSTOMER COMPLAINT • Did the customer complain that the door glass did not reverse when near complete closed position?	Yes	• The system is normal. • Explain to the customer that automatic window return power window system does not operate when near complete closed position.
1		No	Go to the next step.
2	RESET REVERSE AREA STORED IN DOOR GLASS MOTOR • Perform the power window system initial setting procedure. • Did malfunction disappear?	Yes	• Troubleshooting completed. • Explain to the customer that misadjustment of automatic window return range was the problem.
2		No	Replace the power window switch. • Verify auto-up/down operation and if the automatic function does not operate, go to Step 1 of DOOR GLASS DOES NOT MOVE UP AND DOWN IN AUTOMATIC MODE [POWER WINDOW SYSTEM]. • If the automatic function operates, replace the power window switch.