ADVANCED KEYLESS ENTRY SYSTEM DOES NOT OPERATE [SECURITY AND LOCKS]


id0903k7012100

Description
•  The door locking operation using the door request switch is not possible.
•  The liftgate cannot be open using the liftgate opener switch.
Possible Causes
•  Remote transmitter is in power-saving function
•  Battery used for remote transmitter is not effective
?  Battery other than CR2025 is used (With remote transmitter type A)
?  Battery other than CR2032 is used (With remote transmitter type B)
?  Battery is inserted in opposite direction
?  Battery voltage is low
•  ROOM fuse malfunction or poor installation
•  Remote transmitter battery power low
•  Liftgate opener switch malfunction
•  Open circuit in wiring harness between the following terminals:
?  Rear body control module (RBCM) terminal 4M and liftgate opener switch terminal C
?  LF control unit terminal C and request switch (LF) terminal D
?  LF control unit terminal A and request switch (RF) terminal D
?  LF control unit terminal E and request switch (liftgate) terminal A
?  Start stop unit terminal 1P and door lock link switch (driver-side) terminal D (L.H.D.)/J (R.H.D.)
?  Start stop unit terminal 2F and LF control unit terminal I
?  Start stop unit terminal 2H and LF control unit terminal G
?  Start stop unit terminal 2Q and keyless receiver terminal A
?  Start stop unit terminal 2R and keyless receiver terminal B
•  Open or poor ground circuit between the following terminals:
?  Request switch (LF) terminal A and ground
?  Request switch (RF) terminal A and ground
?  Request switch (liftgate) terminal B and ground
?  Front door latch and lock actuator (driver-side) terminal J (L.H.D.)/D (R.H.D.) and ground
?  Liftgate opener switch terminal A and ground
?  Start stop unit terminal 1AF and ground
?  Start stop unit terminal 2B and ground
?  LF control unit terminal L and ground
•  Short to ground in wiring harness between start stop unit terminal 1P and door lock link switch (driver-side) terminal D (L.H.D.)/J (R.H.D.)
•  Connector poor contact or terminal damage
•  Customer's mis-operation or misunderstanding

Diagnostic Procedure

Step

Inspection

Action

1
VERIFY THAT OPERATION INDICATOR LIGHT TURNS ON WHEN REMOTE TRANSMITTER BUTTON IS USED
•  Does the operation indicator light turn on?
Yes
Go to Step 4.
No
Go to the next step.
2
VERIFY IF PROBLEM IS DUE TO REMOTE TRANSMITTER POWER SAVING FUNCTION
•  Turn off the power saving function.
•  Does the operation indicator light turn on?
Yes
Perform the repair completion verification.
No
Go to the next step.
3
VERIFY BATTERY USED FOR REMOTE TRANSMITTER
•  Is any of the following conditions met?
?  Battery other than CR2025 is used (With remote transmitter type A)
?  Battery other than CR2032 is used (With remote transmitter type B)
?  Battery is inserted in opposite direction
?  Battery voltage is low
Yes
Replace the remote transmitter battery and perform the repair completion verification.
No
Replace the remote transmitter and perform the repair completion verification.
4
DETERMINE IF MALFUNCTION CAUSE IS DOOR LOCK
•  Refer to “door lock does not operate” symptom troubleshooting and perform the inspection.
•  Is the advanced keyless entry system operating normally?
Yes
Troubleshooting completed. (Explain the contents of the servicing to the customer.)
No
Go to the next step.
5
INSPECT ROOM FUSE CONDITION
•  Is the fuse (ROOM fuse) normal?
Yes
Go to the next step.
No
•  If the fuse installation is poor:
?  Install the ROOM fuse properly.
•  If the fuse is blown:
?  Refer to the wiring diagram and verify whether or not there is a common connector between fuse and LF control unit terminal B.
If there is a common connector:
•  Determine the malfunctioning part by inspecting the common connector and the terminal for corrosion, damage, or pin disconnection, and the common wiring harness for a short to ground.
•  Repair or replace the malfunctioning part.
If there is no common connector:
•  Repair or replace the wiring harness which has a short to ground.
•  Replace the fuse.
•  If the fuse is damaged:
?  Replace the fuse.
Go to Step 21.
6
INSPECT REMOTE TRANSMITTER BATTERY POWER
•  Inspect the battery power of the remote transmitter.
•  Does the KEY indicator light (green) flash for approx. 30 s?
Yes
Note
•  If the KEY indicator light (green) flashes for approx. 30 s, the battery power of the remote transmitter is low.
Replace the remote transmitter battery and go to Step 21.
No
Go to the next step.
7
VERIFY IF MALFUNCTION CAUSE IS OPERATION OTHER THAN OPERATION PERMISSION CONDITION
•  Verify the advanced keyless operation by operating each request switch and the liftgate opener switch with all the following conditions met.
?  All doors and liftgate closed
?  Ignition switched off (LOCK)
?  Remote transmitter is within reception area (80 cm radius from driver's door, front passenger's door, and liftgate)
•  Is the advanced keyless entry system operating normally?
Yes
System is normal. (Explain to customer about operation range of advanced keyless entry system)
No
Go to the next step.
8
VERIFY MALFUNCTION SYMPTOM
•  Does the liftgate open using the liftgate opener switch operation?
Yes
Go to Step 12.
No
Go to the next step.
9
DETERMINE IF MALFUNCTION CAUSE IS LIFTGATE OPENER SWITCH
•  Measure the voltage at rear body control module (RBCM) terminal 4M.
•  Is the voltage normal?
Specification
Liftgate opener switch pressed: 1.0 or less
Except above: 4.5 V
Yes
Go to Step 21.
No
Go to the next step.
10
INSPECT IF MALFUNCTION CAUSE IS OPEN CIRCUIT IN WIRING HARNESS BETWEEN REAR BODY CONTROL MODULE (RBCM) AND LIFTGATE OPENER SWITCH
•  Disconnect the negative battery terminal.
•  Disconnect the rear body control module (RBCM) and liftgate opener switch connector.
•  Inspect for continuity between the following terminals (vehicle wiring harness).
?  Liftgate opener switch terminal C and rear body control module (RBCM) terminal 4M
•  Is there continuity?
Yes
Go to the next step.
No
•  Repair or replace the wiring harness for an open circuit.
•  After repair procedure, go to Step 21.
11
INSPECT IF MALFUNCTION CAUSE IS OPEN CIRCUIT OR POOR GROUND IN WIRING HARNESS BETWEEN LIFTGATE OPENER SWITCH AND GROUND
•  Verify that the liftgate opener switch connector is disconnected.
•  Inspect for continuity between the following terminals (vehicle wiring harness).
?  Liftgate opener switch terminal A and ground
•  Is there continuity?
Yes
•  Inspect the liftgate opener switch. If there is any malfunction, replace it.
•  If the liftgate opener switch inspection is normal, inspect or repair the following:
?  Liftgate latch and actuator
•  After repair procedure, go to Step 21.
No
•  Repair or replace the wiring harness for an open circuit or poor ground.
•  After repair, go to Step 21.
12
VERIFY MALFUNCTION SYMPTOM
•  Connect the negative battery terminal.
•  Verify the lock/unlock operation for all doors and liftgate using the request switch operation.
•  Is door locked/unlocked?
Yes
Go to Step 21.
No
Go to the next step.
13
INSPECT IF MALFUNCTION CAUSE IS OPEN CIRCUIT IN WIRING HARNESS BETWEEN START STOP UNIT AND DOOR LOCK LINK SWITCH (DRIVER-SIDE)
•  Disconnect the negative battery terminal.
•  Disconnect the start stop unit and the front door latch and lock actuator (driver-side) connector.
•  Inspect for continuity between the following terminals (vehicle wiring harness).
?  Start stop unit terminal 1P and front door lock link switch terminal D (L.H.D.)/J (R.H.D.)
•  Is there continuity?
Yes
Go to the next step.
No
•  Repair or replace the wiring harness for an open circuit.
•  After repair procedure, go to Step 21.
14
INSPECT IF MALFUNCTION CAUSE IS SHORT TO GROUND IN WIRING HARNESS BETWEEN START STOP UNIT AND DOOR LOCK LINK SWITCH (DRIVER-SIDE)
•  Verify that the start stop unit connector is disconnected.
•  Inspect for continuity between the following wiring harness terminals (vehicle wiring harness side) and body ground.
?  Start stop unit terminal 1P and ground
•  Is there continuity?
Yes
•  Repair or replace the wiring harness for short to ground circuit.
•  After repair procedure, go to Step 21.
No
Go to the next step.
15
INSPECT IF MALFUNCTION CAUSE IS OPEN CIRCUIT OR POOR GROUND IN WIRING HARNESS BETWEEN DOOR LOCK LINK SWITCH (DRIVER-SIDE) AND GROUND
•  Verify that the front door latch and lock actuator (driver-side) connector is disconnected.
•  Inspect for continuity between the following terminals (vehicle wiring harness).
?  Front door latch and lock actuator (driver-side) terminal J (L.H.D.)/D (R.H.D.) and ground
•  Is there continuity?
Yes
Go to the next step.
No
•  Repair or replace the wiring harness for an open circuit or poor ground.
•  After repair, go to Step 21.
16
INSPECT IF MALFUNCTION CAUSE IS OPEN CIRCUIT OR POOR GROUND IN WIRING HARNESS BETWEEN START STOP UNIT AND GROUND
•  Verify that the start stop unit connector is disconnected.
•  Inspect for continuity between the following terminals (vehicle wiring harness).
?  Start stop unit terminal 1AF and ground
?  Start stop unit terminal 2B and ground
•  Is there continuity?
Yes
Go to the next step.
No
•  Repair or replace the wiring harness for an open circuit or poor ground.
•  After repair, go to Step 21.
17
INSPECT IF MALFUNCTION CAUSE IS OPEN CIRCUIT IN WIRING HARNESS BETWEEN REQUEST SWITCH AND LF CONTROL UNIT
•  Disconnect the LF control unit and request switch connector.
•  Inspect for continuity between the following terminals (vehicle wiring harness).
?  Request switch (LF) terminal D and LF control unit terminal C
?  Request switch (RF) terminal D and LF control unit terminal A
?  Request switch (liftgate) terminal A and LF control unit terminal E
•  Is there continuity?
Yes
Go to the next step.
No
•  Repair or replace the wiring harness for an open circuit.
•  After repair, go to Step 21.
18
INSPECT IF MALFUNCTION CAUSE IS OPEN CIRCUIT OR POOR GROUND IN WIRING HARNESS BETWEEN REQUEST SWITCH AND GROUND
•  Verify that the request switch connectors are disconnected.
•  Inspect for continuity between the following terminals (vehicle wiring harness).
?  Request switch (LF) terminal A and ground
?  Request switch (RF) terminal A and ground
?  Request switch (liftgate) terminal B and ground
•  Is there continuity?
Yes
Go to the next step.
No
•  Repair or replace the wiring harness for an open circuit or poor ground.
•  After repair, go to Step 21.
19
INSPECT IF MALFUNCTION CAUSE IS OPEN CIRCUIT IN WIRING HARNESS BETWEEN START STOP UNIT AND LF CONTROL UNIT
•  Verify that the start stop unit and LF control unit connectors are disconnected.
•  Inspect for continuity between the following terminals (vehicle wiring harness).
?  Start stop unit terminal 2F and LF control unit terminal I
?  Start stop unit terminal 2H and LF control unit terminal G
•  Is there continuity?
Yes
Go to the next step.
No
•  Repair or replace the wiring harness for an open circuit.
•  After repair, go to Step 21.
20
INSPECT IF MALFUNCTION CAUSE IS OPEN CIRCUIT IN WIRING HARNESS BETWEEN START STOP UNIT AND KELESS RECEIVER
•  Verify that the start stop unit connectors are disconnected.
•  Disconnect the negative battery terminal.
•  Disconnect the keyless receiver connector.
•  Inspect for continuity between the following terminals (vehicle wiring harness).
?  Start stop unit terminal 2Q and keyless receiver terminal A
?  Start stop unit terminal 2R and keyless receiver terminal B
•  Is there continuity?
Yes
Go to the next step.
No
•  Repair or replace the wiring harness for an open circuit.
•  After repair, go to the next step.
21
VERIFY IF MALFUNCTION CAUSE WAS CORRECTED
•  Does the advanced keyless entry system operate normally?
Yes
Troubleshooting completed. (Explain the contents of the servicing to the customer.)
No
If the malfunction has not been resolved, repeat the inspection from Step 1.