ADVANCED KEYLESS ENTRY SYSTEM DOES NOT OPERATE [SECURITY AND LOCKS]
id0903k7012100
Description
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• The door locking operation using the door request switch is not possible.
• The liftgate cannot be open using the liftgate opener switch.
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Possible Causes
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• Remote transmitter is in power-saving function
• Battery used for remote transmitter is not effective
• ROOM fuse malfunction or poor installation
• Remote transmitter battery power low
• Liftgate opener switch malfunction
• Open circuit in wiring harness between the following terminals:
• Open or poor ground circuit between the following terminals:
• Short to ground in wiring harness between start stop unit terminal 1P and door lock link switch (driver-side) terminal D (L.H.D.)/J (R.H.D.)
• Connector poor contact or terminal damage
• Customer's mis-operation or misunderstanding
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Diagnostic Procedure
Step |
Inspection |
Action |
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1
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VERIFY THAT OPERATION INDICATOR LIGHT TURNS ON WHEN REMOTE TRANSMITTER BUTTON IS USED
• Does the operation indicator light turn on?
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Yes
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Go to Step 4.
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No
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Go to the next step.
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2
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VERIFY IF PROBLEM IS DUE TO REMOTE TRANSMITTER POWER SAVING FUNCTION
• Turn off the power saving function.
• Does the operation indicator light turn on?
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Yes
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Perform the repair completion verification.
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No
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Go to the next step.
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3
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VERIFY BATTERY USED FOR REMOTE TRANSMITTER
• Is any of the following conditions met?
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Yes
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Replace the remote transmitter battery and perform the repair completion verification.
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No
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Replace the remote transmitter and perform the repair completion verification.
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4
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DETERMINE IF MALFUNCTION CAUSE IS DOOR LOCK
• Refer to “door lock does not operate” symptom troubleshooting and perform the inspection.
• Is the advanced keyless entry system operating normally?
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Yes
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Troubleshooting completed. (Explain the contents of the servicing to the customer.)
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No
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Go to the next step.
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5
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INSPECT ROOM FUSE CONDITION
• Is the fuse (ROOM fuse) normal?
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Yes
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Go to the next step.
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No
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• If the fuse installation is poor:
• If the fuse is blown:
• If the fuse is damaged:
Go to Step 21.
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6
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INSPECT REMOTE TRANSMITTER BATTERY POWER
• Inspect the battery power of the remote transmitter.
• Does the KEY indicator light (green) flash for approx. 30 s?
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Yes
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Replace the remote transmitter battery and go to Step 21.
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No
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Go to the next step.
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7
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VERIFY IF MALFUNCTION CAUSE IS OPERATION OTHER THAN OPERATION PERMISSION CONDITION
• Verify the advanced keyless operation by operating each request switch and the liftgate opener switch with all the following conditions met.
• Is the advanced keyless entry system operating normally?
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Yes
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System is normal. (Explain to customer about operation range of advanced keyless entry system)
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No
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Go to the next step.
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8
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VERIFY MALFUNCTION SYMPTOM
• Does the liftgate open using the liftgate opener switch operation?
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Yes
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Go to Step 12.
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No
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Go to the next step.
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9
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DETERMINE IF MALFUNCTION CAUSE IS LIFTGATE OPENER SWITCH
• Measure the voltage at rear body control module (RBCM) terminal 4M.
• Is the voltage normal?
Specification
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Yes
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Go to Step 21.
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No
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Go to the next step.
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10
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INSPECT IF MALFUNCTION CAUSE IS OPEN CIRCUIT IN WIRING HARNESS BETWEEN REAR BODY CONTROL MODULE (RBCM) AND LIFTGATE OPENER SWITCH
• Disconnect the negative battery terminal.
• Disconnect the rear body control module (RBCM) and liftgate opener switch connector.
• Inspect for continuity between the following terminals (vehicle wiring harness).
• Is there continuity?
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Yes
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Go to the next step.
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No
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• Repair or replace the wiring harness for an open circuit.
• After repair procedure, go to Step 21.
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11
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INSPECT IF MALFUNCTION CAUSE IS OPEN CIRCUIT OR POOR GROUND IN WIRING HARNESS BETWEEN LIFTGATE OPENER SWITCH AND GROUND
• Verify that the liftgate opener switch connector is disconnected.
• Inspect for continuity between the following terminals (vehicle wiring harness).
• Is there continuity?
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Yes
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• Inspect the liftgate opener switch. If there is any malfunction, replace it.
• If the liftgate opener switch inspection is normal, inspect or repair the following:
• After repair procedure, go to Step 21.
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No
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• Repair or replace the wiring harness for an open circuit or poor ground.
• After repair, go to Step 21.
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12
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VERIFY MALFUNCTION SYMPTOM
• Connect the negative battery terminal.
• Verify the lock/unlock operation for all doors and liftgate using the request switch operation.
• Is door locked/unlocked?
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Yes
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Go to Step 21.
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No
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Go to the next step.
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13
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INSPECT IF MALFUNCTION CAUSE IS OPEN CIRCUIT IN WIRING HARNESS BETWEEN START STOP UNIT AND DOOR LOCK LINK SWITCH (DRIVER-SIDE)
• Disconnect the negative battery terminal.
• Disconnect the start stop unit and the front door latch and lock actuator (driver-side) connector.
• Inspect for continuity between the following terminals (vehicle wiring harness).
• Is there continuity?
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Yes
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Go to the next step.
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No
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• Repair or replace the wiring harness for an open circuit.
• After repair procedure, go to Step 21.
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14
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INSPECT IF MALFUNCTION CAUSE IS SHORT TO GROUND IN WIRING HARNESS BETWEEN START STOP UNIT AND DOOR LOCK LINK SWITCH (DRIVER-SIDE)
• Verify that the start stop unit connector is disconnected.
• Inspect for continuity between the following wiring harness terminals (vehicle wiring harness side) and body ground.
• Is there continuity?
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Yes
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• Repair or replace the wiring harness for short to ground circuit.
• After repair procedure, go to Step 21.
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No
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Go to the next step.
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15
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INSPECT IF MALFUNCTION CAUSE IS OPEN CIRCUIT OR POOR GROUND IN WIRING HARNESS BETWEEN DOOR LOCK LINK SWITCH (DRIVER-SIDE) AND GROUND
• Verify that the front door latch and lock actuator (driver-side) connector is disconnected.
• Inspect for continuity between the following terminals (vehicle wiring harness).
• Is there continuity?
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Yes
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Go to the next step.
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No
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• Repair or replace the wiring harness for an open circuit or poor ground.
• After repair, go to Step 21.
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16
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INSPECT IF MALFUNCTION CAUSE IS OPEN CIRCUIT OR POOR GROUND IN WIRING HARNESS BETWEEN START STOP UNIT AND GROUND
• Verify that the start stop unit connector is disconnected.
• Inspect for continuity between the following terminals (vehicle wiring harness).
• Is there continuity?
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Yes
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Go to the next step.
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No
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• Repair or replace the wiring harness for an open circuit or poor ground.
• After repair, go to Step 21.
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17
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INSPECT IF MALFUNCTION CAUSE IS OPEN CIRCUIT IN WIRING HARNESS BETWEEN REQUEST SWITCH AND LF CONTROL UNIT
• Disconnect the LF control unit and request switch connector.
• Inspect for continuity between the following terminals (vehicle wiring harness).
• Is there continuity?
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Yes
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Go to the next step.
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No
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• Repair or replace the wiring harness for an open circuit.
• After repair, go to Step 21.
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18
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INSPECT IF MALFUNCTION CAUSE IS OPEN CIRCUIT OR POOR GROUND IN WIRING HARNESS BETWEEN REQUEST SWITCH AND GROUND
• Verify that the request switch connectors are disconnected.
• Inspect for continuity between the following terminals (vehicle wiring harness).
• Is there continuity?
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Yes
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Go to the next step.
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No
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• Repair or replace the wiring harness for an open circuit or poor ground.
• After repair, go to Step 21.
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19
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INSPECT IF MALFUNCTION CAUSE IS OPEN CIRCUIT IN WIRING HARNESS BETWEEN START STOP UNIT AND LF CONTROL UNIT
• Verify that the start stop unit and LF control unit connectors are disconnected.
• Inspect for continuity between the following terminals (vehicle wiring harness).
• Is there continuity?
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Yes
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Go to the next step.
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No
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• Repair or replace the wiring harness for an open circuit.
• After repair, go to Step 21.
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20
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INSPECT IF MALFUNCTION CAUSE IS OPEN CIRCUIT IN WIRING HARNESS BETWEEN START STOP UNIT AND KELESS RECEIVER
• Verify that the start stop unit connectors are disconnected.
• Disconnect the negative battery terminal.
• Disconnect the keyless receiver connector.
• Inspect for continuity between the following terminals (vehicle wiring harness).
• Is there continuity?
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Yes
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Go to the next step.
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No
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• Repair or replace the wiring harness for an open circuit.
• After repair, go to the next step.
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21
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VERIFY IF MALFUNCTION CAUSE WAS CORRECTED
• Does the advanced keyless entry system operate normally?
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Yes
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Troubleshooting completed. (Explain the contents of the servicing to the customer.)
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No
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If the malfunction has not been resolved, repeat the inspection from Step 1.
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